pmisner
June 1, 2016
Customer Service, Sales
I’m going to step away from my usual writings on security, and talk about the other side of my job this week, the sales side. I think that I have given Salesforce.com and their app enough leeway over the years.…
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pmisner
November 6, 2015
Customer Service, Productivity, Sales
Since I work on a very limited budget, I’m often looking towards Open Source projects to meet my needs. There are a number of projects out there, so many that it’s necessary to find a filter to find the best…
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pmisner
November 4, 2015
Marketing, Sales, Uncategorized
If you want everything done for you, services like Mailchimp and Campaign Monitor are great choices for you. But if you send a lot of emails, and are willing to use a bit of IT elbow grease, then Sendy…
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pmisner
December 25, 2008
Sales, Spirituality
Bob, thanks for coming in. Grab a seat. Sit down. Do you want a cup of water? Listen, I know you only have about 15 minutes, so if you don’t mind, I’m going to do most of the talking. If…
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pmisner
December 25, 2008
Sales, Spirituality, Time Management, Uncategorized
I received a phone call this morning, (Christmas Eve Day) from a friend/customer of mine, that gave me some (at the time) very upsetting news. A very large opportunity that I was working on for a number of months is…
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pmisner
November 29, 2008
How To, Sales
If you are out on the road and a music lover like I am, you’d probably find that any speakers on any device in a hotel lack the sound quality you want. If you got your laptop along, then you…
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pmisner
July 29, 2008
Communications, Leadership, Management, Marketing, Sales
I am a big fan of Vital Smarts books, training, and CD’s. Their first book, Crucial Conversations, contains essential skills needed for success working with other people. It was only later in my studies that I realized that Vital Smarts…
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pmisner
July 17, 2008
How To, Sales, Time Management
It was getting bad; the competition was kicking my ass. Not in terms of closing business, but in getting to my customers before me. Their product truly is a piece of crap compared to mine. Then I lost one. My…
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pmisner
July 6, 2008
Customer Service, Sales
What do great businesses in common? What do bad businesses forget to do? In their book, What Really Works- the 4+2 Formula for Sustained Business Success, the authors Joyce, Nohria, and Roberson analyzed data from hundreds of different companies. Using…
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pmisner
July 6, 2008
Sales
I’ve been interested in CRM since my days as a Police Officer/Student at the University of Pennsylvania Police Department. While in school, I worked in development of a members database for the Musician’s Union Local in Phila, and for my…
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