I’m going to step away from my usual writings on security, and talk about the other side of my job this week, the sales side. I think that I have given Salesforce.com and their app enough leeway over the years.…
Read more
Since I work on a very limited budget, I’m often looking towards Open Source projects to meet my needs. There are a number of projects out there, so many that it’s necessary to find a filter to find the best…
Read more
If you want everything done for you, services like Mailchimp and Campaign Monitor are great choices for you. But if you send a lot of emails, and are willing to use a bit of IT elbow grease, then Sendy…
Read more
Bob, thanks for coming in. Grab a seat. Sit down. Do you want a cup of water? Listen, I know you only have about 15 minutes, so if you don’t mind, I’m going to do most of the talking. If…
Read more
I received a phone call this morning, (Christmas Eve Day) from a friend/customer of mine, that gave me some (at the time) very upsetting news. A very large opportunity that I was working on for a number of months is…
Read more
If you are out on the road and a music lover like I am, you’d probably find that any speakers on any device in a hotel lack the sound quality you want. If you got your laptop along, then you…
Read more
I am a big fan of Vital Smarts books, training, and CD’s. Their first book, Crucial Conversations, contains essential skills needed for success working with other people. It was only later in my studies that I realized that Vital Smarts…
Read more
It was getting bad; the competition was kicking my ass. Not in terms of closing business, but in getting to my customers before me. Their product truly is a piece of crap compared to mine. Then I lost one. My…
Read more
What do great businesses in common? What do bad businesses forget to do? In their book, What Really Works- the 4+2 Formula for Sustained Business Success, the authors Joyce, Nohria, and Roberson analyzed data from hundreds of different companies. Using…
Read more
I’ve been interested in CRM since my days as a Police Officer/Student at the University of Pennsylvania Police Department. While in school, I worked in development of a members database for the Musician’s Union Local in Phila, and for my…
Read more